Introduction
Welcome to High Wycombe Bites. By using our platform, you agree to
comply with and be bound by the following terms and conditions. Please
review them carefully. If you do not agree with these terms, you should not
use our services.
General Supplemental Terms
1. Definitions:
○ "High Wycombe Bites": Refers to our platform, services, and
website.
○ "Merchant": The restaurant or any business using our platform.
○ "Customer": The individual placing an order through High
Wycombe Bites.
2. Eligibility: You must be at least 18 years old to use our services.
3. Account Registration: Merchants must provide accurate and
complete information during registration. Account credentials should
be kept confidential.
Specific Supplemental Terms
1. Order Processing: High Wycombe Bites will facilitate the placement
and processing of orders between Customers and Merchants.
2. Payment Terms: Our partner restaurants and takeaways will be
responsible for ensuring all payment details are accurate. Payments
will be processed through our third-party payment provider stripe.
Marketplace Method Terms
1. Delivery: Our partner restaurants and takeaways will be responsible
for delivering the food by using their own drivers and they will ensure
orders are prepared accurately and on time.
2. Fees: Our partner restaurants and takeaways agree to pay a service
fee for each order processed through High Wycombe Bites.
Aggregator Method Terms
1. Self-Delivery: Our partner restaurants and takeaways may choose to
use their own delivery personnel or third party. Our partner
restaurants and takeaways are responsible for the delivery and any
associated charges.
2. Liability: High Wycombe Bites is not liable for any issues arising from
the our partner restaurants and takeaways delivery services.
Non-Delivery Terms
1. Pickup Orders: Customers may choose to pick up their orders. Our
partner restaurants and takeaways must ensure orders are ready for
pickup at the specified time.
2. Notifications: High Wycombe Bites will notify Customers when their
orders are ready for pickup.
Sponsored Listing Terms
1. Advertising: Our partners may opt for sponsored listings on our
platform to enhance visibility.
2. Fees: Sponsored listings will incur additional fees as outlined in our
partner restaurants and takeaways agreement.
Promotion Terms
1. Offers and Discounts: Our partner restaurants and takeaways can
create promotional offers. High Wycombe Bites will facilitate these
promotions through the platform.
2. Costs: All costs associated with promotions are the responsibility of
the restaurants and takeaways .
User Generated Content
1. Reviews and Feedback: Customers can leave reviews and
feedback. High Wycombe Bites reserves the right to remove any
content deemed inappropriate.
2. Restaurants and Takeaways Responsibility: Restaurants and
takeaways should respond to feedback professionally and resolve
any issues promptly.
Privacy and Data Protection
1. Data Collection: High Wycombe Bites collects personal information
to facilitate order processing and improve services.
2. Usage of Data: Data will be used in accordance with our Privacy
Policy. Our partner restaurants and takeaways must also comply with
applicable data protection laws.
Intellectual Property
1. Ownership: All content and materials on High Wycombe Bites are
owned by or licensed to us. Unauthorized use is prohibited.
2. Trademarks: High Wycombe Bites and associated logos are
trademarks of our company. Merchants must not use these without
permission.
Limitation of Liability
1. Service Availability: We strive to keep our services available but do
not guarantee uninterrupted access.
2. Liability: High Wycombe Bites is not liable for any indirect, incidental,
or consequential damages arising from the use of our services.
Termination
1. Termination by Restaurants and Takeaways : Our partner
restaurants and takeaways may terminate their account by providing
written notice.
2. Termination by High Wycombe Bites: We reserve the right to
terminate or suspend accounts for violations of these terms.
Changes to Terms
High Wycombe Bites reserves the right to update these terms at any time.
Merchants will be notified of significant changes.
Contact Information
For any questions or concerns regarding these terms, please contact us via
the contact page on our website.
By using High Wycombe Bites, you acknowledge that you have read,
understood, and agree to be bound by these terms and conditions.
